Course Development

CCI has developed numerous new courses for Ford Motor Company ranging from Product Planning to Customer Service. Our courses are developed with current and future Ford processes in mind.

CCI strives to provide the highest quality training programs. Prior to course development, all available information is thoroughly studied. The appropriate parties (from developers to SME's) are interviewed to determine the most effective structuring methods for student comprehension and retention of course content. If applicable, courses are structured into learning modules based on tasks, which promote a highly efficient learning process. The client is consulted throughout the development process to obtain the appropriate structure and desired learning outcome. Upon completion of the course development, a "pilot" class will be conducted to ensure that course objectives have been met. Required changes will be implemented into the courseware prior to delivery to the client.